Grievance Redressal

Grievance Redressal

Last updated: August 6, 2026

Grievance Officer Contact Details

Grievance Officer: Ankit Kumar Gupta

Business Name: JobTrip (Sole Proprietorship)

Email Address: support@jobtrip.in

Phone Number: +91 8799798407

Registered Address: Sector 22, Noida, Uttar Pradesh - 201301, India

1. Appointment of Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, the contact details of the Grievance Officer for JobTrip are provided below:

2. Redressal Timelines

We are committed to addressing any concerns, complaints, or disputes in a transparent and prompt manner:

  • Acknowledgment Response Time: Within 48 Hours from receipt of the email/complaint.
  • Final Resolution Time: Within 7 Working Days from the receipt of the complaint.

3. How to Submit a Grievance

To enable us to investigate and resolve your grievance efficiently, please include the following details in your communication:

  • Your full name and registered JobTrip email address.
  • Detailed description of the issue, feedback, or dispute.
  • Supporting documents, payment receipts, or screenshot attachments (if applicable).

Note: Anonymous complaints or complaints with incomplete account details may take longer to verify and process.