Customer First
We value your trust and strive
for 100% satisfaction.
Refund Policy
At JobTrip, we are committed to providing high-quality
career support services. Please read our refund policy
carefully before making a purchase.
Last Updated: 11 August 2026
Our Refund Policy at a Glance
Time Bound
Refund requests must be
raised within the specified
time limits.
Case by Case
Refunds are reviewed based on
the nature of the request and
service usage.
Safe & Secure
Approved refunds are
processed to the original
payment method.
1. General Policy
All refund requests are evaluated on a case-by-case basis. We aim to ensure fairness and transparency in every request.
2. Refund Eligibility
Within 48 Hours of Purchase
You may request a full refund within 48 hours of making the payment, provided you have not availed
any service (e.g., resume review, mock interview, or mentorship session).
After 48 Hours
Refunds are not applicable after 48 hours of purchase, once any service has been accessed or delivered.
Partially Used Services
If you have availed any service or received personalized assistance, no refund will be provided.
Offers & Discounts
Refunds are not applicable on discounted or promotional offers.
3. Non-Refundable Services
The following services are strictly non-refundable:
- Services that have been fully or partially delivered
- Personalized resume writing once the draft has been shared
- Interview calls or mentorship sessions once scheduled or completed
- Custom packages after the service delivery has started
4. How to Request a Refund
To request a refund, email us at support@jobtrip.in with your order details and reason for the request.
Our team will review your request and respond within 2–3 business days.