Job Description
Design scalable, high-availability platforms using:
Java (Spring Boot), Node.js, React.js
Build microservices-based architectures and REST APIs for messaging platforms
Ensure performance, scalability, and fault tolerance in high-throughput systems
Deliver solutions across:
SMS (A2P, routing, DLR management)
WhatsApp Business API integrations
RCS Business Messaging
Chatbot frameworks & conversational journeys
Handle message orchestration, failover, routing logic, and analytics
Implement CI/CD pipelines using tools like Jenkins / GitHub Actions
Manage repositories via Git / GitHub / GitLab
Enable automated testing, release governance, and monitoring
Engage with enterprise customers for requirement gathering and solution design
Lead demos, POCs, and technical workshops
Translate business use cases into scalable technical solutions
Integrate AI/GenAI capabilities into messaging use cases:
Conversational AI (chatbots)
Personalization engines
Automation workflows
Work with NLP models and LLM integrations
Mentor engineering teams and drive delivery excellence
Conduct design reviews and enforce best practices
Requirements & Experience
Technical
Java (Spring Boot), Node.js, React.js
Microservices, REST APIs, distributed systems
CI/CD, Git, GitHub/GitLab
Cloud platforms (AWS / GCP / Azure)
Domain
Messaging: SMS, WhatsApp, RCS, Chatbots
CPaaS / telecom messaging ecosystem
AI & Modern Stack
Conversational AI, NLP, GenAI integrations
Chatbot frameworks and automation tools
Soft Skills
Strong communication & customer engagement
Solution mindset with business understanding